Alessi The Design Factory

Delivery & Pickup

All items require post-purchase delivery coordination.

Shipping:
Shipping is at the buyer’s expense and must be arranged after checkout. If you need help, we can connect you with a trusted third-party courier. For local orders within 10km of our Toronto studio (950 Dupont St), free delivery is available—we’ll confirm eligibility after purchase.

For all other deliveries, select ‘Local Pickup’ at checkout and email us at info@porchmodern.com with your delivery details. Oversized or fragile items may incur additional handling or insurance fees. We do not offer packing or crating services.

Pickup:
Pickups are by appointment during business hours from our Toronto location. A loading dock is available. Please bring your own materials (blankets, straps, etc.) to safely transport your piece.

Orders must be picked up within 7 days of purchase. If you need more time or have specific requirements, contact us before placing your order.

Need Help?

Questions about this piece? Want to know more about delivery, sourcing, or rentals? We’re here to help.

Email us at info@porchmodern.com and we’ll get back to you as soon as we can.

Looking to see something in person? Viewings are available by appointment at our Toronto studio.